FAQ
 
 
 
 
 
 
 

 

Question :         What is a  Recon machine?

Answer:             A Recon machine is a dyeing machine that has been completely reconditioned in our works in Switzerland. Each machine part  is checked and replaced if required. Very often the control cabinet, control panel as well as various fittings are new.

Question:           What advantages has a    Recon machine compared to a second hand machine bought from a dealer?

Answer:            Having the security to obtain a machine that produces reliably from the first day in your factory. Expensive surprises during commissioning are excluded.

Question:          Will I get a guarantee?

Answer:            Yes, of course you will. Whether you buy a new Thies machine or a    Recon machine there is no difference regarding the guarantee. No matter if „new“ or „reconditioned“, we give the same guarantee on each machine.

Question:           How will I know which machines are presently available?

Answer:            You will find first information here. Please contact  your local Thies agent or one of our sales engineers directly regarding an up to date offer.

Question:           Which machine is the right one for me?

Answer:             Please contact the agency that is your business partner. Furthermore, our sales engineers will be pleased to give advice.

Question:           How will I get a  quotation for a machine that matches my particular requirements?

Answer             The best and easiest way is to discuss all technical and commercial details with our sales engineers to receive a relevant quotation that meets with your requirements.

Question:           What delivery times do I have to consider? 

Answer:            Certain completely reconditioned machines are available ex stock. Otherwise delivery will be effected as soon as possible.

Question:           How will installation and commissioning be executed?

Answer:            You can choose which Thies service is required, exactly as with new machines.

Question:           Can I modify the technical specification of the  Recon machine so that it better matches my requirements?

Answer:            Yes, you can,  each machine can be modified. Details and options must be discussed with one of our sales engineers.

Question:           Can I choose various stages of automation?

Answer:            Yes, you can. We deliver any level of automation you request, including the appropriate controller. Or either without control if you want to provide it on your own.

Question:           Will the machine fit in my building?

Answer:            Our sales engineers will be pleased to discuss this with you just as they do for new machines.

Question:          Are the relevant approval documents available for high temperature machines?

Answer:            Yes, they are. Each HT machine is delivered with the complete set of approval documents.

Question:          Do the Recon machines still meet today’s technical requirements?

Answer:            Yes, they do. On one hand we have quite „young“ machines, which are presently delivered in identical design as new machines. On the other hand, older machines are being modified upon request (functions, automation, etc) such way that they have up to date standard.

Question:          How old can a  Recon machine be, still ensuring long term reliability?

Answer:            As almost all machines are re-automated and moving parts often replaced it is only the kier which has the original year of manufacture.  Kiers are fully inspected so you can be confident that a Recon machine has the same life span as a new machine. Consequently the year of manufacture is irrelevant.

Question:           Is after-sales service available for Recon machines?

Answer:            Yes, of course, Thies AG  as well as our service offices world-wide ensure an identical service regarding spare parts and technical support  for   Recon machines as with new machines.

Question:           Can I modify a  Recon machine such way that it fits the degree of automation regarding chemicals supply, dyestuff dissolving, etc in my factory?

Answer:             Yes, that is certainly possible. Details must be discussed with one of our sales engineers.

Question:            Are there possibilities of financing?

Answer:             Yes, there are. Unlike business with a conventional second hand machine dealer  you have the possibility of financing, similar to new machines.